Privacy Policy

Last updated: June 2026

At Capital Motor Works ("CMW", "we", "us"), your privacy matters. This policy explains what information we collect when you contact us or use this website, and how we handle it.

1. Information We Collect

When you submit our contact/booking form, message us on WhatsApp, or call us, we may collect:

• Your name and mobile number
• Your car make, model and the service you require
• Any message or details you choose to share with us

2. How We Use Your Information

We use your information only to:

• Respond to your enquiry and confirm your service booking
• Provide estimates, updates and service reminders
• Maintain your service history through our customer CRM

3. Information Sharing

We do not sell, rent or trade your personal information. Details are used internally by our team only, and shared with third parties solely where required to complete a service (for example, sourcing a specific genuine part) or where required by law.

4. WhatsApp & Calls

When you contact us via WhatsApp or phone, your communication is handled in line with the privacy terms of those platforms in addition to this policy.

5. Data Security

We take reasonable measures to keep your information secure and retain it only as long as needed to serve you and meet our records requirements.

6. Your Choices

You may ask us to update or delete your details at any time by contacting us at the number or email below.

7. Contact Us

For any privacy-related questions: +91 70425 69477 · crm@cmwindia.com · Sultanpur, Mehrauli-Gurgaon Rd, New Delhi 110030.

Note: This policy is provided as a general template. Please review it with a legal professional to ensure it fully meets your specific requirements.